Cookie Policy - Kingston Libraries LSP

Updated: 15/12/2023

Introduction

The following Cookie Policy explains how Kingston Upon Thames Libraries uses cookies and similar tracking technologies on our website. We are committed to protecting your privacy and being transparent in the way we collect and use data. By using our website, you acknowledge that you have read, understood, and agreed to the use of cookies as described in this policy.

What are cookies

Cookies are small text files that are placed on your device when you visit a website. They can:

  • remember your preferences

  • analyse your behaviour

  • improve your browsing experience

Cookies can be categorised as either session cookies (temporary and deleted when you close your browser) or persistent cookies (stored on your device for a specified period). Cookies set by the website owner (in this case, London Borough of Sutton) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Types of cookies we use

We use the following types of cookies on our website: 

  • essential cookies: these are necessary for the website to function correctly. They enable core functions such as page navigation, security, and access to specific areas

  • analytical cookies: these help us collect information about pages visited, time spent on the site, and any error messages. With your permission, we use Google Analytics to collect data about how you use the website to help improve it. The information collected through these tracking and performance cookies does not identify any individual visitor

  • functional cookies: these cookies allow the website to remember choices you make (such as your language preferences) and provide enhanced, more personalised features

  • third-party cookies: we may also use third-party cookies, primarily for analytical and marketing purposes. These cookies are set by external service providers and are subject to their respective privacy policies

Essential Cookies 

Cookie 

Type

Description

Expiry

luci_CookieConsent

Necessary

This cookie stores the user’s consent of using the essential cookies

Expires in one month

luci_appID

Necessary

This cookie stores the current website ID which helps to identify what data to fetch from the server. 

Expires when the user closes the browser

luci_user

Necessary - Security 

This cookie stores the current user’s barcode or borrower number which helps identify the current user

Expires in one week or when logout*

luci_token

Necessary - Security 

This cookie stores the current user’s login token which helps in authentication and fetching/posting personal data securely

Expires in one week or when logout*

*: or after 12 hours if remember-me option has not checked 

 

Optional Cookies

Cookie 

Type

Description

Expiry

luci_gaConsent_{appID} 

Analytical

This cookie stores the user consent of using Google Analytics – we collect anonymous and general statistical data of what pages the user visited and for how long ..etc. No personal data is being collected. 

Expires in one month

 

Notes:

If you are using Google Chrome, the browser will set some extra cookies automatically for marketing and advertising purposes, those will trigger after a successful login as the platform uses the Google reCAPTCHA tool to reduce spam requests. Some of those cookies (not an exhaustive list): _GRECAPTCHA, __Secure-ENID, NID, CONSENT, _ga, etc.

Managing cookies

You can change your cookie preferences at any time by clicking on the C icon/button at the lower left corner. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

 

In addition to this, different browsers provide different methods to block and delete cookies

used by websites. You can change the settings of your browser to block/delete the cookies.

 

Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers:

Changes to this Cookie Policy

 

We may update this Cookie Policy to reflect changes in our use of cookies or other legal requirements. 

 

Contact us

 

If you have any questions or concerns about this Cookie Policy, contact:

 

libraries@kingston.gov.uk

 

Kingston Libraries

Kingston Upon Thames Council

High Street,

Kingston upon Thames KT1 1EU